Our Services

If you have insurance of any kind, please check with your provider to ensure they cover: counselling, clinical counselling or psychotherapy. All of these titles apply to the therapy you are going to receive. You will be provided a detailed receipt to submit to your benefits and in some cases direct billing can be applied.

Yes. If you are a member of an indigenous community and have a status card, our services will be covered by the NIHB. Our practitioners are registered with the NIHB and can direct bill them. Please choose the “NIHB Initial Assessment” option in online booking for your first session and fill out the “status” number section to be pre-approved for up to 20 sessions. For additional sessions please use the “Individual Counselling (NIHB)” selection.

If you have selected one of our counsellors from Victim Services, we will receive a letter confirming your approval. We do not, however, receive contact information for you or your child. You must reach out to the office to book a session and confirm that we have received your confirmation letter from the Victim Quick Response Program. If booking online please use the “VQRP Individual Counselling” session for the booking so that we ensure confirmation of services. If we have not received the letter confirming services we, cannot direct bill Victim Services for your session.

Victim Services and the Victim Quick Response Program (VQRP) do not allocate a certain number of sessions for the client. They allow billing for an approved amount ($1000 including HST in services). This means that the number and length of sessions depends on the cost. For example, if you are planning to have 50 minute individual sessions ($155 inclusive of HST), six of these sessions would be covered by the VQRP (with an additional amount left over to cover another partial session).